Technical

App Crash/ Freeze/ Connection

• About Clearing Device Storage
• About App Crash/ Won't Open/ Won't Load/ Force Close

Server Maintenance

• Why is There Server Maintenance?

Video Ads

• Why Can't I Watch a Video Ad Anymore?
• I did not Receive the Reward after Watching a Video Ad

Currency Balance

• I did not Receive Rewards or Received an Incorrect Amount after I Won a Game

Troubleshoot / Report

• I Want to Troubleshoot Something or Report Abuse
• I cannot Play a Slot Machine or Table Game or Join an Event
• I Lost My Game/ Event Progress
• My Chips or GEMs Were Deducted Mistakenly