I Cannot Sign In to the Game

Unable to Sign In

We apologize for the inconvenience and understand that you are unable to play the game right now. If you have trouble signing in to the game, some possible factors may cause it:

1. The server is down

2. The server is undergoing maintenance

3. Insufficient storage and RAM for running the game

4. Unstable and slow network

5. Not up to date with the latest version of Full House Casino

How Can I Release the Storage of My Device?

For Android users, you may free up your storage by following steps:

1. Go to Settings of your device

2. Select Application

3. Tap on Full House Casino

4. Select Storage

5. Tap on Clear Cache

6. Restart your device

For iOS users:

1. Go to Settings of your device

2. Look for Storage

3. Select Full House Casino

4. Tap on Offload

5. Restart your device

How can I release the RAM of my device?

You may free up the device's RAM by closing all the not-in-use apps in the background.

What other possible factors can affect my connection?

1. Too far away from your router

2. Enclosed Space (e.g. elevators, tunnels, or basement)

3. Connection overtime

4. Too many devices connected to the router or network

Should you enquire for further assistance, please contact Customer Support.
Kindly prepare the User ID and user name in your original account so that we can assist you more efficiently.