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About App Crash/ Won't Open/ Won't Load/ Force Close

Updated

Malfunction of The App

Various factors can cause app malfunctions, such as crashes, failure to open, freezing, or force closing. Here are some of the most common reasons.

  1. Outdated app version: Using an outdated version of the app may lead to compatibility issues and errors.

  2. Server issues: The server is not in service or undergoing maintenance.

  3. Software compatibility issues: The app may not be compatible with the operating system version or device model you are using.

  4. Network connectivity issues: Unstable or poor internet connection can prevent the app from loading or cause it to crash.

  5. Insufficient memory or storage space: If your device has low memory or insufficient storage space, it can cause the app to crash or fail to load properly.

  6. Corrupted app data: Sometimes, the app's data can become corrupted, leading to errors and crashes.

  7. Conflicting apps or software: Other apps or software running on your device may conflict with Full House Casino, causing it to crash or malfunction.

Try to take the following actions to resolve the issues:

  1. Update the app: Make sure you have the latest version of Full House Casino installed on your device. Check for updates in the App Store or Google Play Store.

  2. Re-install the app: Make sure you have linked your account with a social platform. Then uninstall and re-install the app.

  3. Update your device's software: Keeping your device's operating system up to date can help improve app performance and compatibility.

  4. Check your internet connection: Ensure that you have a stable and reliable internet connection.

  5. Restart your device: Restarting your device can help resolve temporary glitches and free up memory.

  6. Clear app cache: Clearing the app's cache can help fix issues caused by corrupted data. You can usually do this in your device's settings under the "Apps" or "Applications" section.

 

If the problem persists, please submit a ticket for troubleshooting. Our Customer Support team will do everything we can to assist you further and help resolve the issue promptly. Please have your User ID and user name ready to expedite the process.

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