Account Restrictions or Bans
In order to maintain a fair gaming environment for all Full House Casino users, we actively monitor user behavior. If a violation of our Terms and Conditions is identified, your account may be suspended or banned, which includes the loss of access and purchasing rights.
Common Reasons for Sanctions Include:
- Cheating
- Misuse of refunds
- Unpaid balances
- Trading accounts for financial gains
- Inappropriate behavior toward other users
If you feel that your account was unfairly or mistakenly banned (for example, if a pending payment issue has been resolved), you can appeal by submitting a request ticket. Your game data and progress can be restored upon investigation and account reinstatement.
For further assistance, please reach out to Customer Support. Please have your User ID and user name ready to expedite the process.